Customer Service

What makes Amalgamated Roofing different is our commitment to quality in everything that we do. Our aim is to raise the bar for the industry across New Zealand.

**For our customers this means a professional approach, reliability and a good job well done.**

We have put a great deal of thought and resources into ensuring that everything we do is of the very best quality.

Here are some of the ways in which we provide outstanding customer service.

  • Great organization and time management. Before a job we talk to the customer and sub-contractors so that we plan time in the most cost-efficient way possible with no unnecessary delays.
  • We respond to customers quickly and give honest, accurate predictions of when we can start and how long the job will take.
  • Once we start a job we finish it, we don’t come and go.
  • Each job is done by skilled people using the right tools.
  • We own all our equipment. There is no waiting to hire the necessary equipment.
  • Our employees all wear the green Amalgamated Roofing uniform and drive in our own vehicles which have our look and are always kept clean and tidy. It is a sign that we are professional in everything we do.
  • We provide a warranty on workmanship for all jobs in which customers have selected materials appropriate for their area. We advise customers about these issues when choices are made.
  • Warranties on materials are from the manufacturers.